Privacy Notice

Papi is operated by Awe Oluwatimileyin ("we", "us"), the seller and data controller for personal data processed through this service. You can contact us at the address listed at the end of this notice for any privacy-related request.

• Account data: email address, password hash, and authentication identifiers.
• Manuscript content: text you paste or upload, and the designed books generated from it.
• Support messages: anything you send us through support channels.
• Usage and device data: log data, IP address, browser type, and basic telemetry used for security and product improvement.
• Order data: collected by our reseller Paddle (see below) when you make a purchase.
• Subscription data: if you subscribe to Papi Pro, we store the Paddle customer ID, subscription ID, plan, status, and current billing period so we can grant access to Pro features. Card details are held by Paddle — we never see or store them.
• Cover request data: if you request a free professional cover, we store the book title, genre, notes, and any reference URL you provide so our design team can deliver the cover.

• Providing the service and your account — performance of contract.
• Security, fraud prevention, and abuse detection — legitimate interests.
• Customer support and communications about your orders — performance of contract.
• Product improvement and analytics — legitimate interests.
• Legal and tax compliance — legal obligation.

• Service providers / subprocessors: hosting, database, authentication, and AI model providers that power the service.
• Merchant of Record — Paddle: Paddle.com Market Limited acts as our reseller and Merchant of Record for all orders, handling payments, subscription management, tax compliance, and invoicing.
• Professional advisers such as legal and accounting firms, where necessary.
• Authorities where disclosure is required by law.

We retain personal data for as long as your account is active and for a reasonable period afterwards to meet legal, accounting, and security obligations. When no longer needed, data is deleted or anonymised.

Depending on where you live, you may have rights to access, correct, delete, restrict, or port your personal data, and to object to or withdraw consent for certain processing. To exercise any of these rights, contact us using the details below. You may also complain to your local data protection authority.

We use appropriate technical and organisational measures — including encryption in transit, access controls, and least-privilege database policies — to protect personal data. No system is perfectly secure, and we cannot guarantee absolute security.

We use strictly necessary cookies and similar technologies to keep you signed in and to keep the service secure. Paddle may set its own cookies during checkout as described in Paddle's privacy policy.

Awe Oluwatimileyin — reach us through the support channel available from your account or the landing page. Payment-related questions can also be sent to Paddle at paddle.net.